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Atlas Industrial Supply: Pelican, Hardigg, Storm, Pelican Gun Cases, Pelican Camera Case, Transport Cases, Streamlight, Notrax, Cortec, Bullfrog, Custom Foam
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PELICAN AUTHORIZED
CallUs Atlas

Please call us at
(281) 591-2211
ext 127 to
check for availability
of your product.

All shipping fees are based on the total weight, dimensions and destination postal code of your order. Your total shipping cost will be calculated and displayed during the checkout process. UPS Next Day Air, 2nd Day Air and 3 Day Select shipping services are also available.

The shipping services that we offer include:

  • UPS Ground
  • UPS Next Day Air
  • UPS 2nd Day Air
  • UPS 3 Day Select

Order Processing Times

  • All in-stock orders placed before 2:00 pm CST Monday - Friday are usually shipped the same day.
  • In stock orders placed after 2:00 pm CST will be processed the next business day.
  • Weekend and holiday orders will be processed on the next business day.
  • Orders containing items on backorder will NOT ship until all product(s) are available.
  • Customers may request a partial shipment of their order, but may be subject to additional shipping charges.
  • Although we strive to carry a large quantity of stock to service our customers, stock levels and demand do vary from day-to-day.

If you would like to check on the availability of an item please don’t hesitate to contact our customer service department at 1-877-TO-ATLAS / 1-877-862-8527 or (281) 591-2211

Customers will receive a confirmation e-mail after the order is placed.

Customer Pick-up

If you would like to pick-up your order from our warehouse we now offer a will-call as a shipping option during the checkout process. There is no charge for selecting the will call option. Our will call hours are Monday – Friday 8:00am to 5:00pm CST. 

Will call orders are available 2 hours after you place your order. If you need to pick-up your order sooner, please call us toll-free at 1-877-TO-ATLAS / 1-877-862-8527 or (281) 591-2211.

Please make sure to call us to verify we have all of your items in stock prior to your visit.

Our warehouse is located at:

Atlas Industrial Supply, Inc.

16511 Hedgecroft Suite 218
Houston, TX, 77060

Guarantees

  • Customer Satisfaction is our top priority. We guarantee our items to be free from defects.
  • Should a product be defective we will replace it within 30 days of purchase.
  • Custom Foam and Custom Cases cannot be return nor refund. 
  • Pelican Products are guarantee for life.

Return Policy

Our return policy is that all returns must be new, unused and in their original packaging including all original hardware and instructions.

Returned items must be in a re-salable condition. Customer must call in or email for a Return Merchandise Authorization (RMA) within 10 days of receipt of products. Upon inspection, any items showing wear, damage, modification, or signs of being installed will not eligible for credit without a re-stocking fee.

If there is a problem with the merchandise we will repair or replace the item at no charge.

If there is no problem found with the product and it is returned there will be a 15% restocking fee for stock items and a 25% fee for special order items.

Shipping charges will not be refunded. Again, please call or email prior to returning your order, we ask that you include a printed copy of you order in the box to help speed up the credit transaction.

UPS, FEDEX, or USPS is recommended for tracking your return to us. Write the Return Authorization Number in bold print on the outside of the box and return to:

If you need to return an item, please follow the below instructions:

Atlas Industrial Supply, Inc.

Attn: RMA# _______________

16511 Hedgecroft Suite 218
Houston, TX 77060

Back Orders

If you order an item that is out of stock, Atlas Industrial Supply, Inc. will ship the backordered item in a timely manner. If you have a question about a backordered item feel free to call and check on the status of your order.

Carrier Changes

Atlas Industrial Supply, Inc. reserves the right to change the shipping carrier selected by the customer for ground delivery service. In the event of a change, you will be notified.

Contact Information

If you have any questions, please do not hesitate to give us a call or send us an email. We look forward in hearing from you.

Atlas Industrial Supply, Inc.

16511 Hedgecroft Suite 218
Houston, Texas 77060

1-877-TO-ATLAS
1-877-862-8527
or (281) 591-2211

WE ARE LOCATED IN HOUSTON TEXAS

We have representative offices in:

  • Tampa, Fl.
  • Monterrey, N.L., Mexico
  • Saltillo, Coah., Mexico

CONTACT US

Atlas Industrial Supply, Inc. aims to provide innovative solutions.

 Contact

Telephone and Mail

SERVICES

Office Hours

Monday – Friday
8:00 am – 12:00 pm
and
1:00 pm to 5:00 pm

PELICAN AUTHORIZED 2