Privacy Policy

Last updated: August 17, 2026

This Privacy Policy explains how Atlas Industrial Supply, Inc. ("Atlas Industrial Supply," "AIS," "we," "us," or "our") collects, uses, discloses, and protects information when you visit https://aishouston.com, create an account, make a purchase, request information, submit a form, communicate with us by phone or SMS, or otherwise interact with our website and services.

By using our Website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will request your consent before using certain cookies or similar tracking technologies.

1. Information We Collect

We may collect information that you provide directly to us, information generated when you use our Website, and information collected through cookies and similar technologies.

Information You Provide

Depending on how you interact with our Website, we may collect information such as:

  • First and last name
  • Email address
  • Telephone or mobile phone number
  • Company or organization name
  • Billing and shipping address
  • City, state, ZIP or postal code, and country
  • Account information
  • Order and transaction information
  • Product inquiries and quote requests
  • Information you provide through contact forms, emails, telephone calls, SMS messages, or other communications with us

Purchases and Payment Information

When you purchase products through our Website, payment information may be processed by third-party payment service providers used to complete the transaction. Atlas Industrial Supply may receive transaction details necessary to process, fulfill, document, and support your order, but payment card information may be handled directly by the applicable payment processor.

Account Information

If you create an account on our Website, we may collect and maintain information associated with your account, including your name, contact information, telephone or mobile phone number, shipping or billing information, order history, and account preferences.

SMS and Phone Communications

If you provide a mobile phone number to Atlas Industrial Supply or through our Website, we may use that number to provide communications related to your account, purchases, orders, customer service, security, verification, authentication, or account access and recovery.

Examples of SMS communications may include:

  • Account verification or authentication messages
  • Account access or recovery information
  • Order-related notifications
  • Purchase or transaction updates
  • Shipping or delivery-related communications
  • Customer service communications
  • Security-related notifications

Message frequency may vary depending on your account activity, purchases, requests, or interactions with our services. Standard message and data rates imposed by your mobile carrier may apply.

Atlas Industrial Supply does not sell mobile phone numbers or SMS opt-in information for monetary compensation.

Mobile phone information and SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may, however, provide information to service providers that help us operate our Website, customer accounts, communications, authentication, order processing, or other business services, solely as necessary to provide those services on our behalf.

If Atlas Industrial Supply offers promotional or marketing SMS communications in the future, any such communications will be subject to applicable consent and opt-out requirements.

Usage and Device Information

When you visit our Website, certain information may be collected automatically, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Date and time of visits
  • Time spent on pages
  • Referring website or source
  • Interactions with products, forms, and Website features
  • Advertising and conversion information
  • Other diagnostic or usage information

2. Cookies and Similar Technologies

We use cookies and similar technologies to operate our Website, understand how visitors use it, measure advertising performance, remember certain preferences, and improve our services.

These technologies may include browser cookies, tags, pixels, and similar technologies.

Types of Cookies and Technologies We May Use

  • Necessary Cookies: Required for basic Website functionality, security, account features, shopping functionality, authentication, and other services requested by the user.
  • Analytics Cookies: Help us understand how visitors interact with the Website, including pages visited, traffic sources, and Website performance.
  • Advertising and Measurement Technologies: Help us measure advertising campaigns, conversions, and interactions with our advertising.
  • Preference or Functionality Cookies: May remember certain Website settings or user preferences.

Third-Party Analytics and Advertising Technologies

Our Website currently uses technologies provided by third parties, including:

  • Google Analytics for Website analytics and usage measurement.
  • Google Ads for advertising, conversion measurement, and campaign performance analysis.
  • Meta/Facebook Pixel for advertising measurement, Website activity analysis, and campaign performance.

These providers may receive information such as device information, IP address, browser information, pages viewed, Website interactions, advertising identifiers, cookie identifiers, and conversion-related data, depending on the user's preferences, browser settings, consent choices, and the configuration of these services.

Atlas Industrial Supply does not sell Personal Information for monetary compensation.

Your Cookie Choices

Visitors may use our cookie consent controls to accept cookies, decline non-essential cookies, or manage their preferences.

You may also control cookies through your browser settings. Disabling certain cookies may affect some Website features or limit our ability to measure Website usage and advertising performance.

For additional information, please review our Cookie Policy.

3. How We Use Information

We may use the information we collect for purposes including:

  • Providing, maintaining, and improving our Website
  • Processing and fulfilling purchases
  • Managing customer accounts
  • Providing account verification, authentication, and recovery services
  • Sending transactional or service-related SMS communications
  • Communicating about purchases, orders, shipping, products, or services
  • Responding to inquiries and requests for information
  • Providing customer service
  • Processing quote requests and business inquiries
  • Maintaining Website and account security
  • Preventing fraud or misuse
  • Understanding Website usage and visitor behavior
  • Measuring marketing and advertising performance
  • Improving our products, services, Website experience, and marketing
  • Complying with legal and regulatory requirements
  • Protecting our legal rights and the rights of others

4. How We Disclose Information

We may disclose information when reasonably necessary to operate our business and provide our services.

Service Providers

We may provide information to service providers that perform services on our behalf, such as Website hosting, ecommerce services, customer account services, payment processing, communications and messaging services, authentication services, analytics, advertising measurement, order fulfillment, shipping, security, and technical support.

These service providers may process information only as necessary to provide services to Atlas Industrial Supply or as otherwise permitted by applicable law.

SMS and Communications Service Providers

We may provide telephone numbers and related information to service providers that facilitate transactional SMS messages, account verification, authentication, security notifications, account recovery, customer service, order communications, or other communications requested by or necessary to serve our customers.

We do not provide mobile phone numbers or SMS opt-in information to third parties or affiliates for their own marketing or promotional purposes.

Analytics and Advertising Providers

As described above, Website usage and device information may be transmitted to providers such as Google and Meta through analytics, advertising, cookie, pixel, and similar technologies.

Business Transactions

If Atlas Industrial Supply is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction.

Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, court order, or governmental request
  • Protect the rights or property of Atlas Industrial Supply
  • Prevent or investigate fraud, security incidents, or misuse of the Website
  • Protect the safety of our customers, employees, Website users, or the public
  • Establish, exercise, or defend legal claims

With Your Direction or Consent

We may disclose information for other purposes when you direct us to do so or provide your consent.

5. Sale of Personal Information

Atlas Industrial Supply does not sell Personal Information for monetary compensation.

Our Website does use third-party analytics and advertising technologies, including Google Analytics, Google Ads, and Meta/Facebook Pixel, which may receive certain Website usage, device, cookie, advertising, and interaction information as described in this Privacy Policy.

Where applicable law provides rights relating to targeted advertising, sharing, or similar processing, users may exercise available privacy choices through our Website's cookie or privacy preference controls.

Mobile phone numbers and SMS consent information are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

6. Retention of Information

We retain Personal Information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining customer accounts, supporting account authentication and security, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, applicable legal requirements, and legitimate business needs.

7. Your Privacy Rights

Depending on where you reside and the laws applicable to Atlas Industrial Supply, you may have certain rights regarding your Personal Information.

These rights may include the ability to:

  • Request information about Personal Information collected about you
  • Request access to certain Personal Information
  • Request correction of inaccurate Personal Information
  • Request deletion of certain Personal Information
  • Request information about categories of third parties that receive Personal Information
  • Opt out of certain uses of Personal Information where required by applicable law
  • Withdraw consent where processing is based on consent

These rights may be subject to exceptions or limitations under applicable law.

To submit a privacy request, contact us using the information listed in the "Contact Us" section below.

8. Security of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet, mobile network, SMS network, or electronic storage system can be guaranteed to be completely secure.

9. Children's Privacy

Our Website is intended for business and general commercial audiences and is not directed to children under the age of 13.

We do not knowingly collect Personal Information from children under 13. If we become aware that Personal Information has been collected from a child under 13, we will take reasonable steps to delete it.

10. Third-Party Websites

Our Website may contain links to websites or services operated by third parties.

Atlas Industrial Supply is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technologies, communications practices, or legal requirements.

When we update this Privacy Policy, we will revise the "Last updated" date at the top of this page. Changes become effective when the updated Privacy Policy is posted on the Website.

12. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, you may contact Atlas Industrial Supply, Inc.: